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Frequently Asked Questions (faq) |
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FAQ 01: How do I purchase from this
online store?
Answer 01: For detailed instructions including screen shots
click here.
Step One: Select the Flags Find the flags required by using the categories
listings or the search text box. Add flags to the shopping cart by clicking the
[Add_to_Cart] button. This then links you to the 'Shopping Cart' page. There is
a panel which enables you to select the delivery options. Next click on the
button [Proceed_to_Checkout-Details].
Step Two: Checkout The Client Data page will load. Enter the billing details and
shipping details. Click the radio button indicating which method of payment you
want to use. Click the button [Continue_Checkout-Payments]. This links to the
'Client Data Review and Payment Details' page which shows all the details
pertaining to your order. If you selected the Credit Card option, enter your
credit card details. Click the button [Complete_Checkout-Issue_Order_ID] This
links to the final page, 'Order Completed' page. An order number will be
displayed, record this number in case you have any further queries. An email
will also be sent with all the order details. That's it, your flags should be
delivered shortly. This Shopping Cart is simple to use and does all the
calculations automatically. We prefer you to place your orders online as it
makes the processing of your order at our end quicker and easier, because the
invoicing, credit card processing and packing labels are auto generated from
the data you enter. If however, you prefer to use the old fashioned paper order
form or the Shopping Cart does not function on your web browser, click on the
link below, print out the order form, get the relevant details from web page,
enter the details and post/fax to us at the address shown on form.
Paper Order Form
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FAQ 02: What are the flags made of?
Polyester material. All the edges are hemmed with dual stitching, the hoist
edge is finished with a white tape |
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FAQ 03: How much does delivery cost?
Answer 03: One large flag delivered anywhere in Australia will cost $1-80 by
Ordinary Post.
Delivery Charges are automatically calculated depending on the total weight of
your order. Delivery is through Australia Post and the delivery charges are
calculated according to the rates shown in the 'Post Charges' booklet published
by Australia Post. A small fee may also be added to cover the costs of
envelopes and the completion of statutory forms. The delivery charges that will
be charged to your order can always be viewed by clicking on the shopping cart
link and then clicking the edit/select button of the Delivery Details . The
Delivery Options window opens and displays the options and costs, simply select
the radio button for the type of delivery required. Australian destinations
have a choice of Ordinary Post or Express Post. International Destinations can
choose from Airmail of Economy Airmail.
Delivery is made during business hours, a specified delivery time cannot be
arranged.
Post Office Box addresses are acceptable.
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FAQ 04: How long will it take for my order to be
delivered?
All orders on stock items received before 2:00pm (West. Aust. time) will be
dispatched that day. If the item is not in stock you will receive an email with
an anticipated dispatch date. All orders are dispatched using Australia Post.
Australian orders - Australia Post delivery schedules
click here
International orders - delivery from 3 to 14 days.
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FAQ 05: What is G.S.T.?
Goods and Services Tax. All the prices quoted are in Australian dollars, all
products have two prices displayed: (GST Included) and (No GST). Purchases with
destinations outside of Australia are exempt from GST. The shopping cart will
not show a GST Tax component after a destination other than Australia is chosen
in the Delivery Options.
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FAQ 06: I cannot find the flag I require.
All the flags that we sell are listed in the database connected to this web
site. Sizes and prices are also shown. All the different flags we sell are
listed on the home page. Also there is a Search Text Box shown at the top of
each page which will search the flag database. If these two options do not show
the flag that you require, then we do not stock it. There are two main reasons
why we might not stock it:
--The flag is a registered design or copyright. Flags which fall into this
category are the Olympic, Aboriginal and most Sporting Clubs.
--The manufacturers do not believe there is sufficient demand to justify the
manufacturing costs. Flags are normally screen printed in large numbers.
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FAQ 07: Do you have a shop where we actually can go and
buy a flag or pickup our order?
The business model Admiral flags has adopted is to focus only on internet
sales. This avoids the necessity of having to lease showrooms and engage sales
staff. This keeps our costs low and enables us to offer the low prices you see
on our web site.
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| faq |
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Cart |
Admiral flags of Australia sells online a
variety of Australian, National and General flags. Purchases can be made using
online cart. Payment is made via our secure server (ssl) using credit cards -
mastercard or visa. Payment by cheque and postal order are also accepted.
All the flags are of the standard size 1800*900mm 6x3feet or in real
vexillology terms 2yards
These flags are made from trilobel which is a woven polyester and have dual
stitched hems. The hoist edge has two white plastic flagclips for attaching to
the flagpole rope which should have matching flagclips. These flags are
suitable for use on flagpoles.
The range of flags include Australia, the Australian states; Astralian Capital
Territory; New South Wales; Queensland; South Australia; Western Australia;
Northern Territory and Tasmania. World flags include: Canada; France; Germany;
Greece; Ireland; Italy; Japan; New Zealand Silver Fern; South Africa; United
States America; United Kingdom; UK Saint George (England). This list will be
added to as manufacturing proagram allows.
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